Privacy Policy

At Hargrave Tour and Travel, accessible via https://hargravetourandtravel.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services, including flight booking, hotel reservations, and taxi bookings. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide you with a seamless experience and tailored travel solutions.

a. Personal Information:

When you use our services, we may collect the following types of personal information:

Contact Details: Name, email address, phone number, and mailing address.
Payment Information: Credit/debit card details and billing information (processed securely via trusted payment gateways).
Travel Preferences: Destination preferences, flight details, hotel preferences, and taxi requirements.

b. Non-Personal Information:

We may collect non-identifiable data such as:

IP address, browser type, operating system, and device information.
Usage data, including pages viewed, time spent on the website, and navigation patterns.

2. How We Use Your Information

The information collected is used to enhance your experience and deliver our services efficiently. Specifically, we use your data to:

Facilitate bookings for flights, hotels, and taxis.
Provide customer support and respond to inquiries.
Send confirmations, updates, and travel-related notifications.
Personalize content and recommendations based on your preferences.
Improve website functionality, user experience, and overall service quality.
Ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and only share your information under specific circumstances:

a. With Affiliate Partners:

We collaborate with trusted affiliate partners to offer booking services for flights, hotels, and taxis. These partners may require limited information to fulfill your bookings.

b. With Service Providers:

We may share your data with third-party service providers who assist us in:

Payment processing.
Data analytics.
Customer support services.

c. Legal Compliance:

We may disclose your information if required by law or in response to valid legal processes such as subpoenas or court orders.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide tailored services. These include:

Essential Cookies: Required for website functionality.
Performance Cookies: Help us analyze website usage.
Advertising Cookies: Deliver targeted advertisements based on your interests.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take data security seriously and implement measures to protect your information, including:

SSL encryption for secure data transmission.
Regular security audits and updates.
Restricted access to sensitive information.

Despite our efforts, no online platform is entirely secure. We encourage you to use strong passwords and report any suspicious activity.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data (subject to legal requirements).
Opt-Out: Unsubscribe from promotional communications.

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor’s information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.